Data Processing Addendum

The Data Processing Addendum (“DPA”) is incorporated into the agreement between the enterprise organization user and Beijing DataMesh Technology Co., Ltd. and/or its affiliates (collectively referred to as “DataMesh,” collectively with the enterprise organization user referred to as the “Parties“), forming an integral part of the DataMesh FactVerse Privacy Policy (“Agreement“) entered into by the Parties. Pursuant to this Agreement, the enterprise organization user has subscribed to the DataMesh FactVerse services (“Services“) as defined in the applicable Agreement. The purpose of this DPA is to reflect the mutual agreement between the Parties regarding the terms for processing the personal data of enterprise users and customers in accordance with data protection legislation.

This DPA does not replace or substitute for any agreements or appendices related to the processing of customer personal data negotiated and referenced in the Agreement or, if applicable, in the order forms governed by the Agreement (“Ordering Documents“). Any such separately negotiated agreements or appendices shall prevail over this DPA, and this DPA shall apply. In the process of providing Software as a Service (SAAS) services to the enterprise organization user under this Agreement, DataMesh may process customer personal data on behalf of the enterprise organization user. DataMesh agrees to comply with the provisions regarding any customer personal data submitted by or on behalf of the enterprise organization user to the SAAS service or collected and processed by or on behalf of the enterprise organization user through the SAAS service, as outlined herein. Any capitalized terms not defined in this document shall have the meanings set forth in the Agreement.

Definitions

“Data Protection Legislation” means, as applicable, the Regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of customer personal data on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”), the United Kingdom Data Protection Act 2018, the United Kingdom’s General Data Protection Regulation (as incorporated under the European Withdrawal Act of 2018 as amended by the Data Protection, Privacy and Electronic Communications Regulations of 2019) that implements the GDPR (“UK-GDPR“), the United Kingdom’s Privacy and Electronic Communications Regulation of 2003 (“PECR“), the Swiss Federal Act on Data Protection of 1992 (as amended) (“FADP“), the Personal Information Protection Law of China (2021) (“PRC-PIPL”), the Data Security Law of China (2021) (“PRC-DSL”), and all other applicable laws relating to processing of customer personal data and privacy that may exist in any relevant jurisdiction.

“Affiliate” means an entity that owns or controls, is owned or controlled by, or is under common control or ownership with a party, where control is defined as the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of an entity, whether through ownership of voting securities, by contract or otherwise.

“Enterprise Organization User” refers to the administrator authorized by the enterprise organization to create the enterprise organizational structure, invite organization members to log in to DataMesh accounts as enterprise organization users, or configure enterprise accounts for users. After completing the creation of the enterprise organization, authorized administrators of the enterprise organization configure, activate, manage, and use DataMesh products. DataMesh enterprise organization users include but are not limited to legal entities, organizations, partnerships, or individual businesses.

“Customer Data” refers to electronic data and information related to the service provided by the customer or on behalf of the customer, including any personal data of the customer, excluding non-DataMesh application information.

“Customer Personal Data” refers to any personal data submitted, stored, published, displayed, or otherwise transmitted by the customer or any other party on behalf of the customer in the course of using the product, excluding any personal data submitted, stored, published, displayed, or otherwise transmitted by the customer or any other party on behalf of the customer in violation of the applicable subscription agreement and/or this DPA.

“Data Controller,” “Data Processor,” “Data Subject,” “Customer Personal Data,” “Processing,” and “Appropriate Technical and Organizational Measures” shall be interpreted in accordance with applicable Data Protection Legislation. “Subprocessor” or “Sub–processor” means any person appointed or authorized by DataMesh or any affiliate of DataMesh, acting on behalf of DataMesh or any affiliate of DataMesh, to process customer personal data related to the agreement on behalf of the enterprise organization user and/or the enterprise organization user’s affiliates (including any third party and any affiliate of DataMesh, but excluding employees of DataMesh or any of its contractors).

Data Protection Terms

Relationship of the parties. Both parties agree that, concerning the processing of customer data during the provision of SAAS services, the enterprise organization user is the data controller, and DataMesh is its data processor. The enterprise organization user shall at all times comply with data protection legislation in handling all customer personal data provided to DataMesh under the agreement and customer personal data related to the use of SAAS services.

Affiliates of enterprise organizational user. If an affiliate of the enterprise organization user has already signed a subscription document but is not a party to the agreement itself, this Data Protection Addendum (DPA) shall be appended to that subscription document. If the enterprise organization user’s affiliate is neither a contracting party to the subscription document nor to the agreement, this DPA does not apply to that affiliate. Such affiliates should request the enterprise organization user to execute a data processing agreement on behalf of that entity for its interests.

Purpose, duration, and nature of processing. The processing subject covered by this DPA permits the enterprise organization user to access and use SAAS services as ordered through the DataMesh website (https://datamesh.com, https://www.datamesh.com.cn/, https://www.datamesh.co.jp/) or as ordered separately in the agreement, subscription document, or this DPA. The processing will continue until the expiration of the term specified in the applicable subscription document. Details regarding the nature of processing are outlined in Schedule 1 of this DPA.

1. Process customer personal data in accordance with the following:

(i) In accordance with the written instructions of the enterprise organization user as set out in this DPA, the Agreement, or (if applicable) the Ordering Document;

(ii) Shared or transmitted by the enterprise organization user in connection with the enterprise organization user’s use of the Service;

and (iii) to comply with other written, reasonable instructions provided by the enterprise organization user where such instructions are consistent with the terms of this DPA, the Agreement, and Data Protection Legislation. If DataMesh is required to Process Customer Personal Data for any other purpose provided by applicable law to which it is subject, DataMesh will inform the enterprise organization user of such requirement prior to the Processing unless that law prohibits this on important grounds of public interest.

2. DataMesh shall notify the enterprise organizational user without undue delay if, in DataMesh’s opinion, an instruction for the Processing of Customer Data provided by the enterprise organization user through the Service infringes applicable Data Protection Legislation.

3. DataMesh shall implement and maintain Appropriate Technical and Organizational Measures designed to protect Customer Data against unauthorized or unlawful Processing and against accidental loss, destruction, damage, theft, alteration or disclosure. These measures shall be appropriate to the harm which might result from any unauthorized or unlawful processing, accidental loss, destruction, damage or theft of the Customer Data and having regard to the nature of the Customer Data which is to be protected.

4. DataMesh may engage other companies to provide limited services, but DataMesh must comply with the provisions of this clause. The enterprise organization user hereby confirms its general authorization for DataMesh to use sub-processors. DataMesh’s current list of sub-processors shall be provided upon the enterprise organization user’s written request. Sub-processors will be allowed to process customer data to provide services hired by DataMesh, and they shall be prohibited from using customer data for any other purpose. DataMesh remains responsible for ensuring compliance with the obligations of this Data Processing Addendum (DPA) by its sub-processors. Any sub-processor transmitting customer personal data on behalf of DataMesh shall enter into a written agreement with DataMesh requiring the sub-processor to adhere to terms consistent with this DPA. If the enterprise organizational user requests notification of any updates to the sub-processor list, such requests can be made via email to compliance@datamesh.com. DataMesh will update the list within thirty (30) days of any such notification unless the enterprise organization user validly objects to the changes within that timeframe. A valid objection must include reasonable and documented grounds related to the sub-processor’s non-compliance with applicable data protection legislation. If DataMesh reasonably determines that such objections are valid, the enterprise organization user may terminate the agreement by providing written notice to DataMesh. The enterprise organizational user acknowledges and agrees: (a) DataMesh affiliates may act as sub-processors under a written agreement with DataMesh, and (b) DataMesh and its affiliates may each engage third-party subcontractors for the provision of SAAS services, in accordance with the terms of this clause 4.

5. DataMesh shall ensure that all DataMesh personnel required to access the Customer Data are informed of the confidential nature of the Customer Data and comply with the obligations sets out in this clause and applicable Data Protection Legislation.

6. DataMesh shall, upon the written request of the enterprise organization user, assist in implementing appropriate and reasonable technical and organizational measures to help the enterprise organization user fulfill obligations, respond to data subject requests stipulated by data protection legislation (including information requests related to processing and requests for access, correction, deletion, or portability of customer data) provided that DataMesh reserves the right to reimbursement from the enterprise organization user for the reasonable costs associated with such assistance, including time, expenses, or fees.

7. DataMesh shall, upon the request of the enterprise organization user, take reasonable measures to assist in fulfilling obligations under Articles 32 to 36 of the General Data Protection Regulation (GDPR), taking into account the nature of the processing under this Data Processing Addendum (DPA) provided that DataMesh reserves the right to require the enterprise organizational user to reimburse reasonable costs associated with such assistance, including time, expenses, or fees.

8.DataMesh shall, at the end of the applicable term of the Service and upon the enterprise organization user’s written request, securely destroy or return such Customer Data to the enterprise organization user.

9. Agrees, where DataMesh Processes or permits any Subprocessor to Process Customer Data in any country not deemed to provide an adequate level of protection of Customer Data by Data Protection Legislation, to transfer such Customer Data across international borders as follows: (i) for the European Union, and the European Economic Area in compliance with the Standard Contractual Clauses which shall be incorporated in full by reference and form an integral part of this DPA, and which are set forth in Schedule 2 below (“Standard Contractual Clauses” or “SCCs”), provided that in the event of a conflict between the DPA and the Standard Contractual Clauses, the Standard Contractual Clauses shall control, (ii) for the United Kingdom, in compliance with the Standard Contractual Clauses as amended in accordance with guidance from the United Kingdom’s Information Commissioner’s Office as set forth in Schedule 3; and (iii) for Switzerland, in compliance with the Standard Contractual Clauses as amended in accordance with guidance from the Federal Data Protection and Information Commissioner as set forth in Schedule 4, which the Parties agree shall apply to such transfer; (iv) for the other jurisdictions, in compliance with applicable data protection laws and rules.

10. DataMesh shall, upon written request, either provide information regarding its compliance in the form of third-party certifications and audits reports on its security, privacy and architecture or respond with industry standard written audit questionnaires, provided that the purpose of such audit is to verify that DataMesh is Processing Customer Data in accordance with its obligations under the DPA. Such audit may be carried out by the enterprise organization user or an inspection body composed of independent members and in possession of required professional certificates or qualifications that bind said body to a duty of confidentiality. For the avoidance of doubt no access to any part of DataMesh’s information technology systems, data hosting sites or centers, or its infrastructure will be permitted. The Parties agree that any audit described in the Standard Contractual Clauses shall be performed pursuant to this provision.

11. Datamesh shall notify the enterprise organization user without undue delay if DataMesh becomes aware of a breach of its security leading to any accidental, unauthorized or unlawful destruction, loss, alteration, disclosure of, or access to Customer Data that is Processed by DataMesh in the course of providing the Service (“Incident”) under the Agreement and provide the enterprise organization user (as soon as possible thereafter) with a description of the Incident as well as periodic updates to information about the Incident, including its impact on Customer Data. DataMesh shall additionally take action to investigate the Incident and reasonably prevent or mitigate the effects of the Incident; and

12. Shall provide relevant information reasonably requested by the enterprise organization user to demonstrate compliance with the obligations set out in this DPA. Limitation of Liability. This DPA shall be subject to the limitations of liability agreed between the enterprise organization user and DataMesh in the Agreement and such limitation shall apply in aggregate for all claims under the Agreement and DPA.

DPA Schedule 1

Details of Data Processing

DataMesh shall process information to provide the Service pursuant to the Agreement and the DPA. DataMesh shall process information sent by Customer’s end users identified through Customer’s implementation of the Service. As an example, in a standard programmatic implementation, to utilize the Service, Customer may allow the following information to be sent by default as “default properties”:

Types of personal data:

• • Company name
  • Email address
  • Full name

Categories of data subjects

Users of the customers web and mobile applications.

Processing Activities

The provision of service by DataMesh to the customer.

DPA Schedule 2

Standard Contractual Clauses (Processors)

For the purposes of Article 28 and Article 46 of the GDPR for the transfer of customer data to processors established in third countries which do not ensure an adequate level of data protection.

In keeping with those provisions, DataMesh shall be deemed the “Importer” and Customer shall be deemed the “Exporter.”  The Importer’s contact information is as follows:

Name: DataMesh
Email: compliance@datamesh.com

The Data Exporter’s contact information appears on the applicable Order Form, Invoice, or Master Services Agreement between Customer and DataMesh. The Data Exporter and the Data Importer HAVE AGREED on the following Standard Contractual Clauses (the “Clauses“) in order to adduce adequate safeguards with respect to the protection of privacy and fundamental rights and freedoms of individuals for the transfer by the Data Exporter to the Data Importer of the Customer Data identified in either the Agreement or Schedule 1 to the DPA.

Section I

Clause 1 Purpose and scope

(a) The purpose of these standard contractual clauses is to ensure compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons and with regard to the processing of customer data and on the free movement of such data (General Data Protection Regulation) for the transfer of customer data to a third country.

(b) The Parties:

(i) the natural or legal person(s), public authority/ies, agency/ies or other body/ies (hereinafter ‘entity/ies’) transferring the customer data, as listed in Annex I.A (hereinafter each ‘data exporter’), and

(ii) the entity/ies in a third country receiving the customer data from the data exporter, directly or indirectly via another entity also Party to these Clauses, as listed in Annex I.A (hereinafter each ‘data importer’) have agreed to these standard contractual clauses (hereinafter: ‘Clauses’).

(c) These Clauses apply with respect to the transfer of customer data as specified in Annex I.B.

(d) The Appendix to these Clauses containing the Annexes referred to therein forms an integral part of these Clauses.

Clause 2 Effect and invariability of the Clauses

(a) These Clauses set out appropriate safeguards, including enforceable data subject rights and effective legal remedies, pursuant to Article 46(1) and Article 46(2)(c) of Regulation (EU) 2016/679 and, with respect to data transfers from controllers to processors and/or processors to processors, standard contractual clauses pursuant to Article 28(7) of Regulation (EU) 2016/679, provided they are not modified, except to select the appropriate Module(s) or to add or update information in the Appendix. This does not prevent the Parties from including the standard contractual clauses laid down in these Clauses in a wider contract and/or to add other clauses or additional safeguards, provided that they do not contradict, directly or indirectly, these Clauses or prejudice the fundamental rights or freedoms of data subjects.

(b) These Clauses are without prejudice to obligations to which the data exporter is subject by virtue of Regulation (EU) 2016/679.

Clause 3 Third-party beneficiaries

(a) Data subjects may invoke and enforce these Clauses, as third-party beneficiaries, against the data exporter and/or data importer, with the following exceptions:

(i) Clause 1, Clause 2, Clause 3, Clause 6, Clause 7;

(ii) Clause 8.1(b), 8.9(a), (c), (d) and (e);

(iii) Clause 9(a), (c), (d) and (e);

(iv) Clause 12(a), (d), and (f);

(v) Clause 13;

(vi) Clause 15.1(c), (d) and (e);

(vii) Clause 16(e);

(viii) Clause 18(a) and (b).

(b) Paragraph (a) is without prejudice to rights of data subjects under Regulation (EU) 2016/679.

Clause 4 Interpretation

(a) Where these Clauses use terms that are defined in Regulation (EU) 2016/679, those terms shall have the same meaning as in that Regulation.

(b) These Clauses shall be read and interpreted in the light of the provisions of Regulation (EU) 2016/679.

(c) These Clauses shall not be interpreted in a way that conflicts with rights and obligations provided for in Regulation (EU) 2016/679.

Clause 5 Hierarchy

In the event of a contradiction between these Clauses and the provisions of related agreements between the Parties, existing at the time these Clauses are agreed or entered into thereafter, these Clauses shall prevail.

Clause 6 Description of the transfer(s)

The details of the transfer(s), and in particular the categories of customer data that are transferred and the purpose(s) for which they are transferred, are specified in Annex I.B.

Clause 7 – Optional Docking clause

This Clause Purposely Omitted

SECTION II – OBLIGATIONS OF THE PARTIES

Clause 8 Data protection safeguards

The data exporter warrants that it has used reasonable efforts to determine that the data importer is able, through the implementation of appropriate technical and organizational measures, to satisfy its obligations under these Clauses.

8.1 Instructions

(a) The data importer shall process the customer data only on documented instructions from the data exporter. The data exporter may give such instructions throughout the duration of the contract.

(b) The data importer shall immediately inform the data exporter if it is unable to follow those instructions.

8.2 Purpose limitation

The data importer shall process the customer data only for the specific purpose(s) of the transfer, as set out in Annex I.B, unless on further instructions from the data exporter.

8.3 Transparency

On request, the data exporter shall make a copy of these Clauses, including the Appendix as completed by the Parties, available to the data subject free of charge. To the extent necessary to protect business secrets or other confidential information, including the measures described in Annex II and customer personal data, the data exporter may redact part of the text of the Appendix to these Clauses prior to sharing a copy, but shall provide a meaningful summary where the data subject would otherwise not be able to understand its content or exercise his/her rights. On request, the Parties shall provide the data subject with the reasons for the redactions, to the extent possible without revealing the redacted information. This Clause is without prejudice to the obligations of the data exporter under Articles 13 and 14 of Regulation (EU) 2016/679.

8.4 Accuracy

If the data importer becomes aware that the customer data it has received is inaccurate, or has become outdated, it shall inform the data exporter without undue delay. In this case, the data importer shall cooperate with the data exporter to erase or rectify the data.

8.5 Duration of processing and erasure or return of data

Processing by the data importer shall only take place for the duration specified in Annex I.B. After the end of the provision of the processing services, the data importer shall, at the choice of the data exporter, delete all customer personal data processed on behalf of the data exporter and certify to the data exporter that it has done so, or return to the data exporter all customer personal data processed on its behalf and delete existing copies. Until the data is deleted or returned, the data importer shall continue to ensure compliance with these Clauses. In case of local laws applicable to the data importer that prohibit return or deletion of the customer personal data, the data importer warrants that it will continue to ensure compliance with these Clauses and will only process it to the extent and for as long as required under that local law. This is without prejudice to Clause 14, the requirement for the data importer under Clause 14(e) to notify the data exporter throughout the duration of the contract if it has reason to believe that it is or has become subject to laws or practices not in line with the requirements under Clause 14(a).

8.6 Security of processing

(a) The data importer and, during transmission, also the data exporter shall implement appropriate technical and organizational measures to ensure the security of the data, including protection against a breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to that data (hereinafter ‘customer personal data breach’). In assessing the appropriate level of security, the Parties shall take due account of the state of the art, the costs of implementation, the nature, scope, context and purpose(s) of processing and the risks involved in the processing for the data subjects. The Parties shall consider having recourse to encryption or pseudonymization, including during transmission, where the purpose of processing can be fulfilled in that manner. In case of pseudonymization, the additional information for attributing the customer personal data to a specific data subject shall, where possible, remain under the exclusive control of the data exporter. In complying with its obligations under this paragraph, the data importer shall at least implement the technical and organizational measures specified in Annex II. The data importer shall carry out regular checks to ensure that these measures continue to provide an appropriate level of security.

(b) The data importer shall grant access to the customer personal data to members of its personnel only to the extent strictly necessary for the implementation, management and monitoring of the contract. It shall ensure that persons authorized to process the customer personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.

(c) In the event of a customer personal data breach concerning customer personal data processed by the data importer under these Clauses, the data importer shall take appropriate measures to address the breach, including measures to mitigate its adverse effects. The data importer shall also notify the data exporter without undue delay after having become aware of the breach. Such notification shall contain the details of a contact point where more information can be obtained, a description of the nature of the breach (including, where possible, categories and approximate number of data subjects and customer personal data records concerned), its likely consequences and the measures taken or proposed to address the breach including, where appropriate, measures to mitigate its possible adverse effects. Where, and in so far as, it is not possible to provide all information at the same time, the initial notification shall contain the information then available and further information shall, as it becomes available, subsequently be provided without undue delay.

(d) The data importer shall cooperate with and assist the data exporter to enable the data exporter to comply with its obligations under Regulation (EU) 2016/679, in particular to notify the competent supervisory authority and the affected data subjects, taking into account the nature of processing and the information available to the data importer.

8.7 Sensitive data

Where the transfer involves customer personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, or biometric data for the purpose of uniquely identifying a natural person, data concerning health or a person’s sex life or sexual orientation, or data relating to criminal convictions and offences (hereinafter ‘sensitive data’), the data importer shall apply the specific restrictions and/or additional safeguards described in Annex I.B.

8.8 Onward transfers

The data importer shall only disclose the customer personal data to a third party on documented instructions from the data exporter. In addition, the data may only be disclosed to a third party located outside the European Union (in the same country as the data importer or in another third country, hereinafter ‘onward transfer’) if the third party is or agrees to be bound by these Clauses, under the appropriate Module, or if:

(i) the onward transfer is to a country benefitting from an adequacy decision pursuant to Article 45 of Regulation (EU) 2016/679 that covers the onward transfer;

(ii) (the third party otherwise ensures appropriate safeguards pursuant to Articles 46 or 47 Regulation of (EU) 2016/679 with respect to the processing in question;

(iii) the onward transfer is necessary for the establishment, exercise or defense of legal claims in the context of specific administrative, regulatory or judicial proceedings; or

(iv) the onward transfer is necessary in order to protect the vital interests of the data subject or of another natural person.

Any onward transfer is subject to compliance by the data importer with all the other safeguards under these Clauses, in particular purpose limitation.

8.9 Documentation and compliance

(a) The data importer shall promptly and adequately deal with enquiries from the data exporter that relate to the processing under these Clauses.

(b) The Parties shall be able to demonstrate compliance with these Clauses. In particular, the data importer shall keep appropriate documentation on the processing activities carried out on behalf of the data exporter.

(c) The data importer shall make available to the data exporter all information necessary to demonstrate compliance with the obligations set out in these Clauses and at the data exporter’s request, allow for and contribute to audits of the processing activities covered by these Clauses, at reasonable intervals or if there are indications of non-compliance. In deciding on a review or audit, the data exporter may take into account relevant certifications held by the data importer.

(d) The data exporter may choose to conduct the audit by itself or mandate an independent auditor. Audits may include inspections at the premises or physical facilities of the data importer and shall, where appropriate, be carried out with reasonable notice.

(e) The Parties shall make the information referred to in paragraphs (b) and (c), including the results of any audits, available to the competent supervisory authority on request.

Clause 9 Use of sub-processors

(a) GENERAL WRITTEN AUTHORISATION. The data importer has the data exporter’s general authorisation for the engagement of sub-processor(s) from an agreed list. The data importer shall specifically inform the data exporter in writing of any intended changes to that list through the addition or replacement of sub-processors at least 30 days in advance, thereby giving the data exporter sufficient time to be able to object to such changes prior to the engagement of the sub-processor(s). The data importer shall provide the data exporter with the information necessary to enable the data exporter to exercise its right to object.

(b) Where the data importer engages a sub-processor to carry out specific processing activities (on behalf of the data exporter), it shall do so by way of a written contract that provides for, in substance, the same data protection obligations as those binding the data importer under these Clauses, including in terms of third-party beneficiary rights for data subjects. The Parties agree that, by complying with this Clause, the data importer fulfils its obligations under Clause 8.8. The data importer shall ensure that the sub-processor complies with the obligations to which the data importer is subject pursuant to these Clauses.

(c) The data importer shall provide, at the data exporter’s request, a copy of such a sub-processor agreement and any subsequent amendments to the data exporter. To the extent necessary to protect business secrets or other confidential information, including customer personal data, the data importer may redact the text of the agreement prior to sharing a copy.

(d) The data importer shall remain fully responsible to the data exporter for the performance of the sub-processor’s obligations under its contract with the data importer. The data importer shall notify the data exporter of any failure by the sub-processor to fulfil its obligations under that contract.

(e) The data importer shall agree a third-party beneficiary clause with the sub-processor whereby – in the event the data importer has factually disappeared, ceased to exist in law or has become insolvent – the data exporter shall have the right to terminate the sub-processor contract and to instruct the sub-processor to erase or return the customer personal data.

Clause 10 Data subject rights

(a) The data importer shall promptly notify the data exporter of any request it has received from a data subject. It shall not respond to that request itself unless it has been authorised to do so by the data exporter.

(b) The data importer shall assist the data exporter in fulfilling its obligations to respond to data subjects’ requests for the exercise of their rights under Regulation (EU) 2016/679. In this regard, the Parties shall set out in Annex II the appropriate technical and organizational measures, taking into account the nature of the processing, by which the assistance shall be provided, as well as the scope and the extent of the assistance required.

(c) The data importer shall, without compromising the functionality of the services, allow the customer to delete customer data during the term of the service. Once customer data is deleted by the customer using the deletion capability, it cannot be recovered. DataMesh will comply with customer deletion instructions and applicable laws, promptly removing customer data from the DataMesh system within 30 days, unless any applicable laws or regulations require DataMesh to retain such data for a longer period.

(d) While fulfilling the obligations stipulated in paragraphs (a), (b), and (c), the data importer shall comply with the instructions of the data exporter.

Clause 11 Redress

(a) The data importer shall inform data subjects in a transparent and easily accessible format, through individual notice or on its website, of a contact point authorized to handle complaints. It shall deal promptly with any complaints it receives from a data subject.

(b) In case of a dispute between a data subject and one of the Parties as regards compliance with these Clauses, that Party shall use its best efforts to resolve the issue amicably in a timely fashion. The Parties shall keep each other informed about such disputes and, where appropriate, cooperate in resolving them.

(c) Where the data subject invokes a third-party beneficiary right pursuant to Clause 3, the data importer shall accept the decision of the data subject to:

(i) lodge a complaint with the supervisory authority in the Member State of his/her habitual residence or place of work, or the competent supervisory authority pursuant to Clause 13;

(ii) refer the dispute to the competent courts within the meaning of Clause 18.

(d) The Parties accept that the data subject may be represented by a not-for-profit body, organization or association under the conditions set out in Article 80(1) of Regulation (EU) 2016/679.

(e) The data importer shall abide by a decision that is binding under the applicable EU or Member State law.

(f) The data importer agrees that the choice made by the data subject will not prejudice his/her substantive and procedural rights to seek remedies in accordance with applicable laws.

Clause 12 Liability

(a) Each Party shall be liable to the other Party/ies for any damages it causes the other Party/ies by any breach of these Clauses.

(b) The data importer shall be liable to the data subject, and the data subject shall be entitled to receive compensation, for any material or non-material damages the data importer or its sub-processor causes the data subject by breaching the third-party beneficiary rights under these Clauses.

(c) Notwithstanding paragraph (b), the data exporter shall be liable to the data subject, and the data subject shall be entitled to receive compensation, for any material or non-material damages the data exporter or the data importer (or its sub-processor) causes the data subject by breaching the third-party beneficiary rights under these Clauses. This is without prejudice to the liability of the data exporter and, where the data exporter is a processor acting on behalf of a controller, to the liability of the controller under Regulation (EU) 2016/679 or Regulation (EU) 2018/1725, as applicable.

(d) The Parties agree that if the data exporter is held liable under paragraph (c) for damages caused by the data importer (or its sub-processor), it shall be entitled to claim back from the data importer that part of the compensation corresponding to the data importer’s responsibility for the damage.

(e) Where more than one Party is responsible for any damage caused to the data subject as a result of a breach of these Clauses, all responsible Parties shall be jointly and severally liable and the data subject is entitled to bring an action in court against any of these Parties.

(f) The Parties agree that if one Party is held liable under paragraph (e), it shall be entitled to claim back from the other Party/ies that part of the compensation corresponding to its/their responsibility for the damage.

(g) The data importer may not invoke the conduct of a sub-processor to avoid its own liability.

Clause 13 Supervision

(a) Where the data exporter is established in an EU Member State: The supervisory authority with responsibility for ensuring compliance by the data exporter with Regulation (EU) 2016/679 as regards the data transfer, as indicated in Annex I.C, shall act as competent supervisory authority.

Where the data exporter is not established in an EU Member State, but falls within the territorial scope of application of Regulation (EU) 2016/679 in accordance with its Article 3(2) and has appointed a representative pursuant to Article 27(1) of Regulation (EU) 2016/679: The supervisory authority of the Member State in which the representative within the meaning of Article 27(1) of Regulation (EU) 2016/679 is established, as indicated in Annex I.C, shall act as competent supervisory authority.

Where the data exporter is not established in an EU Member State, but falls within the territorial scope of application of Regulation (EU) 2016/679 in accordance with its Article 3(2) without however having to appoint a representative pursuant to Article 27(2) of Regulation (EU) 2016/679: The supervisory authority of one of the Member States in which the data subjects whose customer personal data is transferred under these Clauses in relation to the offering of goods or services to them, or whose behavior is monitored, are located, as indicated in Annex I.C, shall act as competent supervisory authority.

(b) The data importer agrees to submit itself to the jurisdiction of and cooperate with the competent supervisory authority in any procedures aimed at ensuring compliance with these Clauses. In particular, the data importer agrees to respond to enquiries, submit to audits and comply with the measures adopted by the supervisory authority, including remedial and compensatory measures. It shall provide the supervisory authority with written confirmation that the necessary actions have been taken.

SECTION III – LOCAL LAWS AND OBLIGATIONS IN CASE OF ACCESS BY PUBLIC AUTHORITIES

Clause 14 Local laws and practices affecting compliance with the Clauses

(a) The Parties warrant that they have no reason to believe that the laws and practices in the third country of destination applicable to the processing of the customer personal data by the data importer, including any requirements to disclose customer personal data or measures authorizing access by public authorities, prevent the data importer from fulfilling its obligations under these Clauses. This is based on the understanding that laws and practices that respect the essence of the fundamental rights and freedoms and do not exceed what is necessary and proportionate in a democratic society to safeguard one of the objectives listed in Article 23(1) of Regulation (EU) 2016/679, are not in contradiction with these Clauses.

(b) The Parties declare that in providing the warranty in paragraph (a), they have taken due account in particular of the following elements:

(i) the specific circumstances of the transfer, including the length of the processing chain, the number of actors involved and the transmission channels used; intended onward transfers; the type of recipient; the purpose of processing; the categories and format of the transferred customer personal data; the economic sector in which the transfer occurs; the storage location of the data transferred;

(ii) the laws and practices of the third country of destination– including those requiring the disclosure of data to public authorities or authorizing access by such authorities – relevant in light of the specific circumstances of the transfer, and the applicable limitations and safeguards;

(iii) any relevant contractual, technical or organizational safeguards put in place to supplement the safeguards under these Clauses, including measures applied during transmission and to the processing of the customer personal data in the country of destination.

(c) The data importer warrants that, in carrying out the assessment under paragraph (b), it has made its best efforts to provide the data exporter with relevant information and agrees that it will continue to cooperate with the data exporter in ensuring compliance with these Clauses.

(d) The Parties agree to document the assessment under paragraph (b) and make it available to the competent supervisory authority on request.

(e) The data importer agrees to notify the data exporter promptly if, after having agreed to these Clauses and for the duration of the contract, it has reason to believe that it is or has become subject to laws or practices not in line with the requirements under paragraph (a), including following a change in the laws of the third country or a measure (such as a disclosure request) indicating an application of such laws in practice that is not in line with the requirements in paragraph (a).

(f) Following a notification pursuant to paragraph (e), or if the data exporter otherwise has reason to believe that the data importer can no longer fulfil its obligations under these Clauses, the data exporter shall promptly identify appropriate measures (e.g. technical or organizational measures to ensure security and confidentiality) to be adopted by the data exporter and/or data importer to address the situation The data exporter shall suspend the data transfer if it considers that no appropriate safeguards for such transfer can be ensured, or if instructed by the competent supervisory authority to do so. In this case, the data exporter shall be entitled to terminate the contract, insofar as it concerns the processing of customer personal data under these Clauses. If the contract involves more than two Parties, the data exporter may exercise this right to termination only with respect to the relevant Party, unless the Parties have agreed otherwise. Where the contract is terminated pursuant to this Clause, Clause 16(d) and (e) shall apply.

Clause 15 Obligations of the data importer in case of access by public authorities

15.1 Notification

(a) The data importer agrees to notify the data exporter and, where possible, the data subject promptly (if necessary with the help of the data exporter) if it:

(i) receives a legally binding request from a public authority, including judicial authorities, under the laws of the country of destination for the disclosure of customer personal data transferred pursuant to these Clauses; such notification shall include information about the customer personal data requested, the requesting authority, the legal basis for the request and the response provided; or

(ii) becomes aware of any direct access by public authorities to customer personal data transferred pursuant to these Clauses in accordance with the laws of the country of destination; such notification shall include all information available to the importer.

(b) If the data importer is prohibited from notifying the data exporter and/or the data subject under the laws of the country of destination, the data importer agrees to use its best efforts to obtain a waiver of the prohibition, with a view to communicating as much information as possible, as soon as possible. The data importer agrees to document its best efforts in order to be able to demonstrate them on request of the data exporter.

(c) Where permissible under the laws of the country of destination, the data importer agrees to provide the data exporter, at regular intervals for the duration of the contract, with as much relevant information as possible on the requests received (in particular, number of requests, type of data requested, requesting authority/ies, whether requests have been challenged and the outcome of such challenges, etc.).

(d) The data importer agrees to preserve the information pursuant to paragraphs (a) to (c) for the duration of the contract and make it available to the competent supervisory authority on request.

(e) Paragraphs (a) to (c) are without prejudice to the obligation of the data importer pursuant to Clause 14(e) and Clause 16 to inform the data exporter promptly where it is unable to comply with these Clauses.

15.2 Review of legality and data minimization

(a) The data importer agrees to review the legality of the request for disclosure, in particular whether it remains within the powers granted to the requesting public authority, and to challenge the request if, after careful assessment, it concludes that there are reasonable grounds to consider that the request is unlawful under the laws of the country of destination, applicable obligations under international law and principles of international comity. The data importer shall, under the same conditions, pursue possibilities of appeal. When challenging a request, the data importer shall seek interim measures with a view to suspending the effects of the request until the competent judicial authority has decided on its merits. It shall not disclose the customer personal data requested until required to do so under the applicable procedural rules. These requirements are without prejudice to the obligations of the data importer under Clause 14(e).

(b) The data importer agrees to document its legal assessment and any challenge to the request for disclosure and, to the extent permissible under the laws of the country of destination, make the documentation available to the data exporter. It shall also make it available to the competent supervisory authority on request.

(c) The data importer agrees to provide the minimum amount of information permissible when responding to a request for disclosure, based on a reasonable interpretation of the request.

SECTION IV – FINAL PROVISIONS

Clause 16 Non-compliance with the Clauses and termination

(a) The data importer shall promptly inform the data exporter if it is unable to comply with these Clauses, for whatever reason.

(b) In the event that the data importer is in breach of these Clauses or unable to comply with these Clauses, the data exporter shall suspend the transfer of customer personal data to the data importer until compliance is again ensured or the contract is terminated. This is without prejudice to Clause 14(f).

(c) The data exporter shall be entitled to terminate the contract, insofar as it concerns the processing of customer personal data under these Clauses, where:

(i) the data exporter has suspended the transfer of customer personal data to the data importer pursuant to paragraph (b) and compliance with these Clauses is not restored within a reasonable time and in any event within one month of suspension;

(ii) the data importer is in substantial or persistent breach of these Clauses; or

(iii) the data importer fails to comply with a binding decision of a competent court or supervisory authority regarding its obligations under these Clauses.

In these cases, it shall inform the competent supervisory authority of such non-compliance. Where the contract involves more than two Parties, the data exporter may exercise this right to termination only with respect to the relevant Party, unless the Parties have agreed otherwise.

(d) Customer personal data that has been transferred prior to the termination of the contract pursuant to paragraph (c) shall at the choice of the data exporter immediately be returned to the data exporter or deleted in its entirety. The same shall apply to any copies of the data. The data importer shall certify the deletion of the data to the data exporter. Until the data is deleted or returned, the data importer shall continue to ensure compliance with these Clauses. In case of local laws applicable to the data importer that prohibit the return or deletion of the transferred customer personal data, the data importer warrants that it will continue to ensure compliance with these Clauses and will only process the data to the extent and for as long as required under that local law

(e) Either Party may revoke its agreement to be bound by these Clauses where (i) the European Commission adopts a decision pursuant to Article 45(3) of Regulation (EU) 2016/679 that covers the transfer of customer personal data to which these Clauses apply; or (ii) Regulation (EU) 2016/679 becomes part of the legal framework of the country to which the customer personal data is transferred. This is without prejudice to other obligations applying to the processing in question under Regulation (EU) 2016/679.

Clause 17 Governing law

These Clauses shall be governed by the law of the EU Member State in which the data exporter is established. Where such law does not allow for third-party beneficiary rights, they shall be governed by the law of another EU Member State that does allow for third-party beneficiary rights. The Parties agree that this shall be the law of the [Republic of Ireland].

Clause 18 Choice of forum and jurisdiction

(a) Any dispute arising from these Clauses shall be resolved by the courts of the [Frankfurt of Germany].

(b) A data subject may also bring legal proceedings against the data exporter and/or data importer before the courts of the Member State in which he/she has his/her habitual residence.

(c) The Parties agree to submit themselves to the jurisdiction of such courts.

Standard Contractual Clauses Annex I

A. LIST OF PARTIES

Data exporter(s): [Identity and contact details of the data exporter(s) and, where applicable, of its/their data protection officer and/or representative in the European Union].The Data Exporter is the entity identified as “Customer” or “Controller” in the Agreement.

Data importer(s): [Identity and contact details of the data importer(s), including any contact person with responsibility for data protection].

The Data Importer is DataMesh, which provides Service (as defined in the Agreement) upon the instruction of the data exporter in accordance with the terms of the Agreement.

B. DESCRIPTION OF TRANSFER

Categories of data subjects whose customer personal data is transferred

The customer personal data transferred concern the categories of data subjects defined in Schedule 1 to the DPA

Categories of customer personal data transferred

The customer personal data transferred concern the categories of data defined in Schedule 1 to the DPA.

Sensitive data transferred (if applicable) and applied restrictions or safeguards that fully take into consideration the nature of the data and the risks involved, such as for instance strict purpose limitation, access restrictions (including access only for staff having followed specialized training), keeping a record of access to the data, restrictions for onward transfers or additional security measures.

The frequency of the transfer (e.g. whether the data is transferred on a one-off or continuous basis).
– Continuous

Nature of the processing
– The provision of services under the Agreement by DataMesh to customer

Purpose(s) of the data transfer and further processing
-For DataMesh to provide the services under the Agreement to customer

The period for which the customer personal data will be retained, or, if that is not possible, the criteria used to determine that period–.
Unless otherwise required by applicable law, the customer personal data may be retained by the Data Importer for a period ending upon the earlier of (i) the duration of services under the Agreement, or (ii) as determined by the Data Exporter.

For transfers to (sub-) processors, also specify subject matter, nature and duration of the processing, please see Annex III (List of Sub-Processors).

C. COMPETENT SUPERVISORY AUTHORITY

Where the data exporter is established in a European Economic Area country and processes the contemplated customer personal data in the context of its establishment, the supervisory authority is the one of this European Economic Area country (Art 3.1 of the GDPR).

Where the Data Exporter is not established in a European Economic Area country but falls within the scope of the GDPR on an extra territorial basis (Art 3.2 of the GDPR):

– Where it has appointed an EU representative (Art 27 of the GDPR), the supervisory authority is the one of the European Economic Area countries in which the Data Exporter’s representative is located;

– Where it does not have to appoint an EU representative, the supervisory authority is that of one of the European Economic Area country in which the data subjects whose data are being transferred pursuant to these Standard Contractual Clauses are located.

Standard Contractual Clauses Annex II

TECHNICAL AND ORGANIZATIONAL MEASURES INCLUDING TECHNICAL AND ORGANIZATIONAL MEASURES TO ENSURE THE SECURITY OF THE DATA

Security is one of our biggest priorities here at DataMesh. On this page we have provided information about the security of your data, our general security practices, and how you can reach a member of the security team if you have questions that haven’t been answered below.

Security Overview

The DataMesh platform safeguards customer data using a variety of controls:

• DataMesh application data is secured in transit using TLS, and encrypted at rest in DataMesh’s proprietary analytics database format.
• The DataMesh application logically separates user data, and access to your data is protected by strong authentication and authorization controls.
• DataMesh audits changes to the application throughout the development lifecycle: architecture reviews are performed as well as stringent automated and manual code review processes.
• DataMesh monitors application servers, infrastructure, and the DataMesh network environment to detect potential abuse.
• DataMesh maintains a native and active SOC 2 type II attestation and is Cloud Star Alliance (CSA) Star Level 1 certified.
• Additionally, our Cloud Service Provider Microsoft regularly undergoes independent verification of security, privacy, and compliance controls against the following standards: ISO/IEC 27001, ISO/IEC 27017, SOC 1, SOC 2, SOC 3, PCI DSS, HIPAA, CSA Star, FedRAMP and many others.

Standard Contractual Clauses Annex III LIST OF SUB-PROCESSORS

Sub-processors. For the purposes of Clause 9 of these Clauses, the Data Exporter hereby consents to the Data Importer subcontracting any or all of its data processing operations performed under these Clauses to the extent permitted and in accordance with the DPA. Further, the Parties agree that for the purpose of Clause 9.

(i) A list of approved Sub-processors is available to the Data Exporter upon written request to compliance@datamesh.com ; and

(ii) Prior notification of updates to the list of Sub-processors requires Data Exporter to first submit a request for such notifications in writing to DataMesh by emailing compliance@datamesh.com. Data Importer will then provide Data Exporter with a copy of Data Importer’s Sub-processor list within 30 days and send Data Exporter updates to such Sub-processor list (if any) in accordance with the DPA.

Data Subject Requests. For the purpose of Clause 10(a) of the Clauses, the Data Exporter hereby authorizes the Data Importer to respond to data subject requests received directly by Data Importer from data subjects to inform the data subject that (i) it is in receipt of the complaint, inquiry or request, (ii) it has notified the data controller of the same, and (iii) it is awaiting further instruction from the data controller.

DPA Schedule 3

UK Addendum to Standard Contractual Clauses (Processors)
International Transfer Agreement

This UK Addendum to Standard Contractual Clauses (Processors) International Transfer Agreement (“Addendum“) has been issued by the Information Commissioner for Parties making Restricted Transfers. The Information Commissioner considers that it provides Appropriate Safeguards for Restricted Transfers when it is entered into as a legally binding contract.

Table 1: Parties

Start Date	The Effective Date of the Agreement
The Parties	Exporter (who sends the Restricted Transfer)	Importer (who receives the Restricted Transfer)
Parties’ Details	Customer	DataMesh
Key Contact	Attn: Customer email: electronic mail address provided for Customer’s account owner	Attn: General Counsel email:  compliance@datamesh.com

Table 2: Selected SCCs, Modules and Selected Clauses

Addendum EU SCCs:	The version of the Approved EU SCCs which this Addendum is appended to, detailed below: Module 2, as set out in Schedule 2 to the DPA.
Module:	Module 2, as set out in Schedule 2 to the DPA.

Table 3: Schedule Information

“Schedule Information” means the information which must be provided for the selected modules as set out in the Appendices of the Approved EU SCCs as incorporated by reference into the DPA and set forth in Schedule 2 of the DPA.

Annex 1A: List of Parties: As set out in the Agreement.

Annex 1B: Description of Transfer: As set out in Schedule 2 to the DPA.

Annex II: Technical and organizational measures including technical and organizational measures to ensure the security of the data: As set out in Annex II to the SCCs.

Annex III: List of subprocessors: As set out in Annex III to the SCCs.

Table 4: Ending this Addendum when the Approved Addendum Changes

Ending this Addendum when the Approved Addendum Changes

Which Parties may end this Addendum as set out in Section 19: •     Importer (yes) •     Exporter (yes) •     neither Party (no)

Part 2: Mandatory Clauses Mandatory Clauses of the Approved Addendum, being the template Addendum B.1.0 issued by the ICO and laid before Parliament in accordance with section 119A of the Data Protection Act 2018 on 2 February 2022, as it is revised under Section ‎‎18 of those Mandatory Clauses.

DPA Schedule 4

Swiss Addendum to Standard Contractual Clauses (Processors)

Insofar as the data transfer under the DPA is governed by the FADP, provided that none of these amendments will have the effect or be construed to amend the Standard Contractual Clauses in relation to the processing of Customer Personal Data under to the GDPR, the following shall apply:

1. the Swiss Federal Data Protection and Information Commissioner (the “FDPIC”) will be the competent supervisory authority, in Annex I.C under Clause 13 of the SCCs;
2. the applicable law for contractual claims and place of jurisdiction for actions between the parties under Clauses 17 and 18 of the Standard Contractual Clauses shall be as set forth in the Standard Contractual Clauses, provided that the term “member state” must not be interpreted in such a way as to exclude data subjects in Switzerland from the possibility of suing for their rights in their place of habitual residence (Switzerland) in accordance with Clause 18 c.;
3. references to the “GDPR” should be understood as references to the “FADP;” and
4. where the FADP protects legal entities as data subjects, the SCCs will apply to data relating to identified or identifiable legal entities.