Privacy Policy

DataMesh’s Privacy Policy describes how DataMesh collects, uses, and discloses your information

Here are some important definitions to help you understand our terms and this Privacy Policy:

DataMesh, Inc., and our relevant affiliates are referred to as “DataMesh,” “we,” “us,” and “our.”

Our public websites, including https://datamesh.com, https://www.datamesh.com.cn/, and https://www.datamesh.co.jp/, are referred to as the “Website.”

Our service platform, client, and any associated APIs provided by DataMesh are collectively referred to as the “Services.”

We collect your data under the following circumstances: when you use our Website or Services and when you provide information to us through other sources.

Information We Collect

We collect information when you provide it to us, when you use our Website or Services, and when other sources provide it to us, as further described below

1.     Information you provide to us

Account Creation: When you create an account or use our services, we collect your name, email address, password, role in the team or company, and an optional profile photo.

Communications with us: When you request information about our Services, request customer or technical support, or otherwise communicate with us, we collect your email address, phone number information, and any other information. We also collect the contents of messages or attachments that you may send to us, as well as other information you choose to provide, and that may be associated with your communications.

Surveys: We may contact you for surveys, and if you decide to participate, we may request certain information, including contact details and other relevant information.

Conferences, trade shows, and other events: We may attend conferences, trade shows, and other events where we collect contact information from individuals who interact with or express an interest in the Services.

2.     Information collected automatically

Automatic Data Collection: When you access and use our website or services, we track certain information. This information may include your Internet Protocol (IP) address, user settings, MAC address, Cookie identifiers, other unique identifiers (message forwarding in interface calls and collaborative operations), details about your browser, operating system, or device, pages accessed before, during, and after using the website or service, information about links clicked, and how you interact with the Website or Services, including activity frequency and duration, and additional details about how you use the Website or Services. The information we collect may be associated with your account and other devices.

Permission Information during Services: When you use specific services, you need to grant DataMesh certain permissions.

For augmented reality (AR) space recognition and positioning in the Services, camera permission is required. Refusal of authorization means you cannot use AR space recognition and positioning features.

If you need to upload photos or files, you need to grant DataMesh permission to access your device’s photo gallery and local file reading and storage. Refusal of authorization means you cannot upload photos and files while using the Services.

When using virtual reality eyeglasses for voice control, functionality, and interface switching, you need to grant your device’s voice permission. Refusal of authorization means you cannot use voice services.

When using the Services on a mobile device, switching between portrait and landscape screens during scenario playback requires authorization of your device’s gyroscope. Refusal of authorization means you cannot switch between portrait and landscape screens during scenario playback on a mobile device.

Cookies, Pixel Tags/ Web Beacons, and Analytical Information: We, along with third parties, may use technologies such as cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Website or Services. Technologies are essentially small data files placed on your devices that allow us and our partners to record certain pieces of information whenever you visit or interact with our Services.

Data Analysis: We may use third-party service providers to collect and process additional information on our Website or Services. These third-party service providers may use Technologies to collect and store analytics and other information. They have their own privacy policies addressing how they use analytics and other information, and we cannot access or control how third parties use cookies or other tracking technologies.

3.     Information from other sources

We may obtain relevant information about you from other sources, including data from third-party services and organizations. For example, if you access our Website or Services through a third-party application, such as a third-party login service, we may collect information about you from that third party that you have made available via your privacy settings. Additionally, if you register a DataMesh account or associate a DataMesh account with an email address provided by your organization, we may obtain information from third-party data enrichment providers to help us better tailor business-to-business marketing and sales outreach to you.

How We Use Your Information

We use your information for the following business purposes:

Provide the Services or Requested Information:

Fulfilling our contract with you;

Identifying and communicating with you, including providing newsletters and marketing materials;

Managing your information;

Responding to questions, comments, and other requests;

Providing access to certain areas, functionalities, and features of our Services; and

Responding to customer or technical support requests.

Provide administrative and communication services:

Pursuing legitimate interests, such as research and development (including marketing research), network and information security, and fraud prevention;

Sending communications about new product features, promotions, DataMesh’s strategic partners, and other news about DataMesh;

Measuring interest and engagement in our Services, including analyzing your usage of the Services;

Developing new products and services and improving the Services;

Ensuring internal quality control and safety;

Authenticating and verifying individual identities;

Conducting audits;

Communicating with you about your account, activities on our Services, and Privacy Policy changes;

Preventing and prosecuting potentially prohibited or illegal activities;

Enforcing our agreements; and

Complying with our legal obligations.

Manage workspaces for the organization:

If you register a DataMesh account and join your organization through this account, DataMesh may share information about you with your organization.

The information may include your name, email address, and profile picture.

How we use automatic data collection technologies:

Our uses of Technologies fall into the following general categories:

Operationally necessary;

Performance related;

Functionality related; and

Marketing related.

Disclosure of Your Information

We may disclose your information to the following third parties:

Service Providers:

We may disclose the information we collect about you to our third-party service providers. The categories of service providers to whom we entrust your information include service providers for: (i) the provision of the Services; (ii) the provision of information, products, and other services you have requested; (iii) the provision of IT and related services; and (iv) fraud prevention and user authentication.

Business Partners:

At your request, we may provide information to business partners to provide you with a product or service of interest to you. We may also provide information to business partners with whom we jointly offer products or services.

Affiliates:

We may disclose information to our jointly owned and/or controlled entities.

In certain situations, we may disclose your information to other third parties, including other users:

When you join a team or company: We allow teams or companies to access the personal profile information of users within their team or company, including verifying whether such users are authorized to use the Services.

To protect us or others: We may access, preserve, and disclose any information we store in association with you to external parties if we, in good faith, believe doing so is required or appropriate to: (i) comply with law enforcement or national security requests and legal processes, such as a court order or subpoena; (ii) protect your, our, or others rights, property, or safety; (iii) enforce our policies or contracts; (iv) collect amounts owed to us; or (v) assist with an investigation and prosecution of suspected or actual illegal activity.

In disclosures during the merger, sale, or other asset transfer events: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of some or all assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

Data retention

We will retain your personal data during your use of our services. If your DataMesh account remains valid, you may access DataMesh services to exercise your privacy rights. After 180 days of subscription expiration of your DataMesh account, we will delete your personal data. You may also exercise your deletion rights at any time. If you have a DataMesh account that is valid, you may access DataMesh services to exercise your deletion rights. Otherwise, please directly email us at assistance@datamesh.com to contact us.